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AI Automated Agent
Creation and Management of the Commercial Agent for the Mechanics and Electronics Institute, IME
Among the most requested services by our clients are process automation and customer query management. Ileana Álvarez is an AI-created avatar designed to handle requests and pre-registrations at IME 24 hours a day.
Project Details
Client / Location
Mechanics and Electronics Institute IME
Buenos Aires, ArgentinaDate
July 2025
Implemented Solution
AI Virtual Manager
Uninterrupted 24/7 customer service and automation of the sales and pre-registration flow.
Website
imecampusvirtual.com
Creation of a customer service agent: Ileana Álvarez (AI), for information management, consulting, and enrollments

24/7 automated query management with delivery of information and files to the client as required


Promotional video of Ileana, providing information about the Online Residential Electricity course taught by IME
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